Do I need to provide proof of purchase?

Although providing copy of your item’s purchase receipt (showing the date of purchase & price) may not be required at the time you purchase a policy, it will be required at the time you file a claim.

For the convenience of our valued customers, we allow you the following options of uploading your documents to your “My Securranty” account; thus, at the time of filing a claim, you are able to quickly and easily locate your proof of purchase in your “My Securranty” account.


(1) Upload: To upload receipts and pictures of your product to your profile at “My Securranty”, log into “My Securranty” by clicking on the “My Securranty” tab, after purchasing your policy. Click on the upload link to upload your proof of purchase.

(2) Email: To email us your documents, simply send email to proof@securranty.com with your policy/customer number in the subject line and attach proof to the email. We will have it uploaded to your account.

(3) Fax: We prefer that you provide such proof via email or upload. This allows us to be a paperless office with benefits of efficiency, reduced costs in operations, and more importantly we take pride in being environmentally friendly.

If you do not have access to a scanner to scan your receipt, we suggest that you take a picture of your receipt with your smart phone or digital camera and upload the image file. This will eliminate the need to fax.